For many businesses, the focus of records management is on the organisation and storage of documents. They want to be able to securely store their business documents in a way that enables quick and easy access. At this level, the goal is business efficiency.
Record keeping systems can range from paper-based systems (think: cute-coloured manila folders) to slightly more complex computer (Windows Explorer) or cloud-based ones (Dropbox, Google Drive or perhaps even Evernote). Ultimately, the type, size, and complexity of your business is what determines the best record keeping system for you. I have to say though, most of the clients I work with have embraced cloud-based storage as the way to go and it works well.
In addition to keeping good records, is the equally important piece around knowing which of your business records need to be retained and for how long. Typically, these cover records that have a taxation implication. Here the goal is compliance.